If you have been suffering with Template Builder not installing correctly, or you have installed and uninstalled so many different versions you might want to clean house. Once you have cleaned up things should go more smoothly.
Here are the clean up steps :
1. Uninstall BIP desktop from control->Add or remove programs.
2. Open explorer and go to "C:\WINDOWS\assembly".
3. Check if there are assemblies which start with "TB" If present, remove them all.
4. Open the MS Word startup directory and check there are no files there. The directory is normally the following.
C:\Documents and Settings\user_name\Application Data\Microsoft\Word\STARTUP
5. Open MS Word and check that you don't see the BIP tool bar.
-> If you see it, please move Normal.dot to another directory and try again.
6. Please check that the OS user you use has an administrator privilege on the PC, this is really important.
7. Please go to Control Panel -> Add or Remove programs and check if the followings have been installed.
Shared Add-in Extensibility Update for Microsoft .NET Framework 2.0 (KB908002)
Shared Add-in Support Update for Microsoft .NET Framework 2.0 (KB908002)
8. Install BIP Desktop again
After following these steps your PC/laptop should be clean with a new working BIP install.
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